Grievance Procedure for Discrimination Complaints Relating to the Town's Programs, Services, and Activities*

 

This Grievance Procedure is established to met the requirements of state and federal non-discrimination laws, including, but not limited to the Americans with Disabilities Act of 1990("ADA"), Title Vl of the Civil Rights Act 1964 ("Title VI"), Title IX of the Education of Amendments of 1972 (“Title IX”), section 504 of the Rehabilitation Act of 1973, and the Age Discrimination Act of 1975, as well as state and federal grant requirements. The Town does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, ancestry, age, disability, familial or marital status, military service, or any other characteristic protected by law, in its programs, services, or activities.

 

This Grievance Procedure may be used by anyone who wishes to file a complaint alleging discrimination on the basis of a protected characteristic in the provision of services, activities, programs, or benefits by the Town of Dauphin Island. (The Town of Dauphin Island’s Human Resources policies govern employment-related plaints of discrimination.)

 

The complaint should be in writing  and contain information about the alleged discrimination such as name, address, phone number of the complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be available upon request. 

 

The complaint should be submitted by the grievant and/or their designee as soon as possible but no later than 60 calendar days after the alleged violation to:

 

 

Town of Dauphin Island

Attn: Town Clerk

101 I Bienville Boulevard

Dauphin Island, AL 36528

25 I -86 I -5525 Ext 225

wsandagger@townofdauphinisland.org

 

Within 15 calendar days after receipt of the complaint, the Town Clerk or his or her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, unless another date is agreed to in writing, the Town Clerk or his or her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print or audio tape. The response will explain the position of the Town of Dauphin Island and offer options for substantive resolution of the complaint, if appropriate.

 

If the response by the Town Clerk or his or her designee does not satisfactorily resolve the issue, the complainant and/or their designee may appeal the decision within 15 calendar days after receipt of the response to the Mayor or his or her designee.

 

Within 30 calendar days after receipt of the appeal, the Mayor or his or her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 30 calendar days after the meeting, the Mayor or his or her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

 

All written complaints received by the Town Clerk or his or her designee, appeals to the Mayor of his or her designee, and responses from these two offices will be retained by the Town of Dauphin Island for at least three (3) years.

 

*Please note that employment issues should be addressed through applicable Human Resources policies and/or any governing collective bargaining agreement.

 

Last Revised: December 2023

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